We require any cancellation to be done in writing via email. Your cancellation will be considered from the date and time it was sent, rather than by the date and time we actually read it. If an acknowledgement is not received from us within 24 hours, just give us a call so we can verify receipt of the cancellation request. We handle cancellation fees with the following guidelines:
Smoking is not allowed on any of our vehicles. We do this for the health of all passengers and employees, as well as for the cleanliness of our vehicles. We strive to keep everything in "new" condition for as long as possible.
In as many cases as possible, we do not include tips on the bill. We like to leave this at the client's discretion. However when we do include the tip on the bill, we fully disclose this in every instance.
One of the prime benefits of renting a vehicle licensed by the Department of Transportation is that alcoholic beverage consumption is permitted in the passenger areas. So yes. We welcome you to bring your favorite adult beverages on board to enjoy while you're with us. (Just as long as you're over the legal drinking age!)
We are able to accept all major credit and debit cards, cash, travelers checks, and pre-approved checks drafted from a local bank.
Significant changes to your itinerary might incur an additional charge. This is generally at the discretion of the driver, and agreed upon by all pertinent parties before the change and charge are both levied.
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